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Archive for 'Customer Service'

Email Newsletter and Leads Generation for Your Business

Posted on 03. Nov, 2010 by admin.

A well-planned email newsletter strategy can help in keeping customers ad reaching potential new leads in a scheduled basis and with lesser costs. Most companies who want to touch base with their clients can use email newsletters to provide updates and relevant information to recipients with about 90% of target delivery ensured. Customer loyalty can [...]

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Top 5 Skype Features That’s Good for Your Business

Posted on 06. Oct, 2010 by admin.

Skype has been one of the most famous instant messaging tools used all over the world. However, throughout the years, Skype has evolved to be more than just a tool for messaging and calling. The many features added to Skype has made it one of the most efficient collaboration tool, especially for online businesses. Here [...]

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Outsourcing Tasks that Remained Famous throughout the Years

Posted on 14. Sep, 2010 by admin.

Since the booming of outsourcing, there have been endless lists of tasks that clients can think of to outsource. However, some of these tasks were for short-term projects only and have failed to be of great importance for a long time and for a lot of clients. As of this year, here is the list [...]

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Top 5 Reasons Why Your Website Need Virtual Assistants

Posted on 17. Aug, 2010 by admin.

A strategic business knows so well that marketing and advertising attempts do not stop at solely building a website. Having multiple websites is also an option, but the entire promotion process is definitely not a one-stop thing. This is why extensive website maintenance is still required to make the website function the way it should. [...]

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Three Ways to Ensure Excellent Customer Support

Posted on 12. Jul, 2010 by admin.

Your website can both drive sales into your business and at the same time, drive your customers away. Your website may have the fastest page load time, the most visually friendly lay-out and design, and the most engaging content – there’s nothing else that you could be missing. Potential customers may be generally checking out [...]

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Generating More Sales through Live Chat Support System

Posted on 08. Jul, 2010 by admin.

Live Chat support has evolved to be the friendliest alternative for call support, and is seen to be one of the easiest ways to increase sales by providing excellent customer service. Most of the time, it is a struggle for the customers to get through the busy lines of call centers, which actually defeat the [...]

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10 Things You May Not Know About Your Customer

Posted on 10. Jun, 2010 by admin.

1. Logging in is a hindrance – The log-in page is a major turn off for your visitors, and you are risking that bit of opportunity for your site to be considered. When it comes to online transactions, it is normal for the customers to be less trusting, and getting some important information from them [...]